The Definitive Guide to Net Promoter Scores

We all know the power of customer loyalty. But how do you measure it, how do you leverage it, and how do you improve on it? Enter…the Net Promoter Score (NPS). Developed back in 2003, NPS is a customer loyalty metric that seeks to identify a clear and simple customer satisfaction score. The beauty [...]

By |2022-04-29T07:17:46-05:00April 27th, 2022|Economic Development, Workforce Analytics|Comments Off on The Definitive Guide to Net Promoter Scores

Housing Inventory and Availability in Washington County

Community leaders, employers, and employees have long expressed concerns over the perceived inventory and affordability of housing in Washington County. Recently Washington County retained EDWC to conduct a comprehensive study on housing. Washington County Housing Availability & Affordability Key Findings   Through that study, we identified several key findings regarding housing affordability for the workforce [...]

By |2022-03-10T13:23:20-06:00March 10th, 2022|Consulting, Economic Development|Comments Off on Housing Inventory and Availability in Washington County

Why Offering Hiring Bonuses Might Not Be the Winning Strategy You Think it Is

It seems as if every billboard and building is advertising hiring bonuses in an effort to attract a limited labor pool. As labor supply issues continue, many organizations have increased starting pay. We currently see this within many Washington County organizations. Without addressing those compression issues through wage market-level adjustments, the practice of hiring [...]

By |2021-09-15T15:02:53-05:00September 15th, 2021|Economic Development, Workforce Analytics|Comments Off on Why Offering Hiring Bonuses Might Not Be the Winning Strategy You Think it Is

What’s Next in the Battle for Workforce Talent?

Last fall we looked at the rising number of online job postings, the increase in remote work opportunities and the decline of the unemployment rate in Wisconsin from 6.3% in August to 5.4% in October. Well, the unemployment rate for the state of Wisconsin has now declined to 3.9%, without the labor participation rate [...]

By |2021-06-02T13:38:51-05:00May 27th, 2021|Economic Development, Workforce Analytics|Comments Off on What’s Next in the Battle for Workforce Talent?

COVID-19: Impact on Washington Co. Labor Market

Have Massive Layoffs Relieved Labor Force Worries? The Short Answer is…Not Really. “With Covid-19 related layoffs in the market I can certainly take labor force issues off my plate of worries…” Not so fast, my friend. Massive layoffs certainly occurred and continue in some market segments, but nationwide, initial jobless claims have been trending [...]

By |2020-12-07T13:32:33-06:00October 29th, 2020|Workforce Analytics|Comments Off on COVID-19: Impact on Washington Co. Labor Market

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